Billing
Scaling Monitoring Without the Per-Seat Tax
Learn how supaguard's unlimited seat model and usage-based credits help you scale reliability across your entire organization without breaking the bank.
In many SaaS monitoring platforms, the cost of scaling is two-fold: you pay for more checks, and you pay for more people to look at them. This "Per-Seat Tax" often results in silos where only a few "privileged" engineers have access to critical production health data.
At supaguard, we believe Reliability is a Team Sport. That's why we've pioneered a pricing model designed for scale.
The Problem with Per-Seat Pricing
- Communication Silos: When only 5 people have logins, the rest of the team depends on Slack screenshots or manual updates.
- Delayed Incident Response: If an alert fires but the on-call engineer doesn't have a seat this month, resolution is delayed.
- Hidden Costs: As your engineering org grows from 10 to 100, your monitoring bill shouldn't 10x just because you have more eyes on the same dashboards.
The supaguard Advantage: Unlimited Seats
Every supaguard plan—from Hacker to Scale—includes Unlimited Team Seats.
- Invite your entire organization: Developers, QA, Product Managers, and even Support teams.
- Role-Based Access: Control who can edit checks vs. who can only view results.
- Shared Accountability: Foster a culture where everyone is invested in the health of the application.
Usage-Based Credits: Pay for Value, Not Headcount
Instead of complex tiered pricing based on features and seats, supaguard uses a simple Credit System.
- 1 Credit = 1 Browser Run: Approximately 30 seconds of execution.
- Top-Up Anytime: Need a temporary spike in monitoring frequency? Buy a pack of credits without upgrading your permanent tier.
- Never Expire: Purchased "Extra Credits" carry over month-to-month.
How it Compares
| Feature | Traditional Platforms (e.g. Checkly) | supaguard |
|---|---|---|
| Team Seats | Limited / Per-Seat Charge | Unlimited (All Plans) |
| Pricing Metric | Check Runs + Seats + Retention | Browser Runs (Credits) |
| Overage Handling | Immediate Upgrade Required | Auto-Top-Up / Grace Credits |
| Transparency | Complex Tier Matrix | Simple Credit Calculator |
Best Practices for Scaling Cost-Effectively
- Right-Size Your Frequency: Not every page needs 1-minute monitoring. Move documentation and landing pages to 15-30 minute intervals.
- Consolidate Intent: Instead of 10 checks for one page, use a single, well-structured Playwright script that asserts multiple business outcomes.
- Use AI to Optimize: Our AI agent can help you refine scripts to be faster, consuming fewer credits per run.