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frequently asked questions
everything you need to know about the product and billing.
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product
What is a Browser Check?
What counts as a 'Run'?
Are traces included in my plan?
Are recordings included in my plan?
Can I monitor behind a login?
What is AI Enabled?
What regions are available for monitoring?
pricing
Is there a free trial?
How does the pricing work?
How do credits work?
What happens if I spike?
What's included in the free Hacker plan?
Can I switch plans anytime?
Do you offer annual billing discounts?
account
Is there really no per-seat pricing?
How do I invite team members?
Can I have multiple workspaces?
Do you offer SSO/SAML?
support
How does support work?
Do you have documentation?
Can I request a feature?
